That was fun...

[JazzMan]

Was reading messages in a newsgroup and suddenly all the messages
were no longer available. So, I closed out my reader and restarted
it and it just timed out trying to connect with the server. All
other net stuff worked fine. Eventually the groups started coming
back, but the lists were incomplete for a while until now it seems.

What happened?

JazzMan

[Internet America Technical Support 001]

Post by JazzMan
Was reading messages in a newsgroup and suddenly all the messages
were no longer available. So, I closed out my reader and restarted
it and it just timed out trying to connect with the server. All
other net stuff worked fine. Eventually the groups started coming
back, but the lists were incomplete for a while until now it seems.
What happened?
JazzMan

We are currently looking into the problems you have been experiencing with the
news server. We apologize for any inconvenience this may have caused, and
appreciate your patience. If you continue to experience difficulty accessing
specific newsgroups, and would like to provide additional information you
believe may be helpful, please feel free to contact our Support Department at
***@airmail.net .

If you have any further questions or concerns, please feel free to contact us
again.

Sincerely,

--

Jenny Wood
Quality Control & Correspondence Team
Internet America Inc.

***@airmail.net / ***@pdq.net
Customer Care Number for Dallas : 214-861-2999
Customer Care Number for Houston: 713-830-3100
Toll-free phone support: 1-877-GEEK-HELP(433-5435) www.internetamerica.com

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[JazzMan]

Post by Internet America Technical Support 001

Post by JazzMan
Was reading messages in a newsgroup and suddenly all the messages
were no longer available. So, I closed out my reader and restarted
it and it just timed out trying to connect with the server. All
other net stuff worked fine. Eventually the groups started coming
back, but the lists were incomplete for a while until now it seems.
What happened?
JazzMan

We are currently looking into the problems you have been experiencing with the
news server. We apologize for any inconvenience this may have caused, and
appreciate your patience. If you continue to experience difficulty accessing
specific newsgroups, and would like to provide additional information you
believe may be helpful, please feel free to contact our Support Department at
If you have any further questions or concerns, please feel free to contact us
again.

By late last night it was all working fine again. I didn't
reboot at all, and only restarted the reader once, though
that had no effect. It took a good hour for the groups to
fill back in for the most part, I just assumed a drive
kicked and it took time to rebuild the lost data.

JazzMan