JazzMan
2005-03-17 03:41:35 UTC
Came home today and can't access newsgroups. After 40* minutes
with phone support have established that it is not an
authentication issue, it's strictly an issue with server
transition today.
Platform: Netscape 3.02 on Win95. Hey, don't like it? Buy
me a new machine and OS. :)
Symptoms: I only had one news server in the servers pain in
Netscape, news.airmail.net. Opening the server yields a prompt
for username and password, both of which are happily accepted.
Then the list of subscribed groups comes up. Normally this
list shrinks as groups withoug new messages are hidden since
I have Netscape set to show only active groups. Normally the
number of unread messages is shown to the right in that pane.
Here's where the problems start. The list does seem to shrink
like it's supposed to, but instead of the quantity of unread
messages there are just question marks. When I click on a group
to open it all I get is an error message saying there's no such
group. No message appear.
So I called support where they had me change under options->
servers the name of the server from news.airmail.net to
library3.airnews.net. When I hit save and close that server
name was added to the server list (now there are two, this one
and news.airmail.net) and it's listed as the default news host.
Now I'm prompted for username and password, both of which are
happily accepted. The list of three default gruops pops up and
show unread messages as accepted, so now I know I can get to
a news server. While on hold I manually typed out in notepat
a list of all the newsgruops I was subscribed to on news.airmail.net
and then manually typed all of them into the new server group list.
However, all of the clari groups are gone from the new server.
Also missing are airnews.alt.paranoia.black.helicopters and
airmail.announce. I want the clari groups, they're one of the
main groups that I follow. Airmail.announce is an internal group
for IA, come on!
Support was unable to help further, other than to say that there
were server upgrades done today and she didn't know what else
to say or do, other than to suggest that I email support.
So, I'll email support and post this here.
There's nothing wrong on my end, everything worked fine up until
today, I like this platform becuase it is reliable, bulletproof,
and can't be infected by spyware and worms.
JazzMan
with phone support have established that it is not an
authentication issue, it's strictly an issue with server
transition today.
Platform: Netscape 3.02 on Win95. Hey, don't like it? Buy
me a new machine and OS. :)
Symptoms: I only had one news server in the servers pain in
Netscape, news.airmail.net. Opening the server yields a prompt
for username and password, both of which are happily accepted.
Then the list of subscribed groups comes up. Normally this
list shrinks as groups withoug new messages are hidden since
I have Netscape set to show only active groups. Normally the
number of unread messages is shown to the right in that pane.
Here's where the problems start. The list does seem to shrink
like it's supposed to, but instead of the quantity of unread
messages there are just question marks. When I click on a group
to open it all I get is an error message saying there's no such
group. No message appear.
So I called support where they had me change under options->
servers the name of the server from news.airmail.net to
library3.airnews.net. When I hit save and close that server
name was added to the server list (now there are two, this one
and news.airmail.net) and it's listed as the default news host.
Now I'm prompted for username and password, both of which are
happily accepted. The list of three default gruops pops up and
show unread messages as accepted, so now I know I can get to
a news server. While on hold I manually typed out in notepat
a list of all the newsgruops I was subscribed to on news.airmail.net
and then manually typed all of them into the new server group list.
However, all of the clari groups are gone from the new server.
Also missing are airnews.alt.paranoia.black.helicopters and
airmail.announce. I want the clari groups, they're one of the
main groups that I follow. Airmail.announce is an internal group
for IA, come on!
Support was unable to help further, other than to say that there
were server upgrades done today and she didn't know what else
to say or do, other than to suggest that I email support.
So, I'll email support and post this here.
There's nothing wrong on my end, everything worked fine up until
today, I like this platform becuase it is reliable, bulletproof,
and can't be infected by spyware and worms.
JazzMan
--
**********************************************************
Please reply to jsavage"at"airmail.net.
Curse those darned bulk e-mailers!
**********************************************************
"Rats and roaches live by competition under the laws of
supply and demand. It is the privilege of human beings to
live under the laws of justice and mercy." - Wendell Berry
**********************************************************
**********************************************************
Please reply to jsavage"at"airmail.net.
Curse those darned bulk e-mailers!
**********************************************************
"Rats and roaches live by competition under the laws of
supply and demand. It is the privilege of human beings to
live under the laws of justice and mercy." - Wendell Berry
**********************************************************